About Us
At Flow Fulfilment, our overarching purpose is to educate, advise and provide solutions for our customers to build their business as simply as possible.
Our Story
In 2008, husband and wife duo Richard and Helen joined forces with their good friend, Mick, to launch Flow. The goal was to help businesses save money on their mailing and fulfilment, reduce their stress during big projects and ultimately increase their revenue and profits.
Over the last 16 years, we have worked with thousands of marketing-focused businesses, helping with direct mail, product launches, in-store promotions, e-commerce fulfilment, and so much more! From brands like Cadbury's, Jaguar and Disney, through to SMEs, our commitment remains absolute: To work with marketing savvy businesses to solve their problems, assess where they are going wrong, keep them on track, and use our marketing and fulfilment expertise to accelerate their growth.
Our Values
As part of The Flow Group, we have a sound set of values on which we base all our policies and actions. These enable us to serve our clients with win-win outcomes every time.
Core Values
- 1. We will build your business
- 2. Should be a no brainer decision
- 3. Advise and educate rather than sell
Purpose
To educate, advise and provide solutions for our customers to build their business as simply as possible.
Brand Promise
Everything we do is to make life simpler, faster and cheaper for our customers.
Our Group
The Flow Group Family
Our brands’ primary purpose is to make their given service simpler, faster and cheaper; and provide the tools and knowledge for our customers to efficiently build their business.
What's more, we champion sustainable, eco-friendly marketing and fulfilment. In July 2023 we launched Greener Mail and became an accredited Carbon Balanced Printer with the World Land Trust, which enables all our brands to provide carbon-balanced (offset) print and packaging.
Flow Fulfilment
Flow is our founding business. First established in 2008, we originated as a contract packing company and have now expanded into direct mail and pick & pack. The ability to provide efficient and accurate bespoke fulfilment across a wide range of services is the standout strength of Flow Fulfilment. We attract clients from many industries each recognising the benefits of outsourcing complex work. Flow’s expertise delivers both cost and time savings with an unwavering focus on our core values of “Simpler, faster and cheaper”.
Mr Flyer
Mr Flyer was the first merger we embarked on, completing in March 2020. With beginnings as a flyer distribution fulfilment company, at a peak employing 40 people, the model is now that of a marketing agency - expertise in-house, fulfilment outsourced. Of course, now part of The Flow Group, direct mail is fulfilled internally. Mr Flyer sells on a consultative approach, competing on adding the most value. This marketing-focused approach has led to multiple prestigious business awards wins.
Co. Brands
The Co. brand (short for company) began as an SEO opportunity to market our forthcoming Hybrid Mail service more effectively. We purchased the domain hybridmailcompany.co.uk. However, not only did we want to roll that model out for our existing services, but to do so with a difference! Our Co. brands are SAAS platforms, whereby you can order each of our services, ALL online. Leaflet Distribution Company is the first to launch in October 2023, with many more to promptly follow. The overarching brand, Business Building Company ties together these brands.
The Personal Print Portal
We acquired TPPP in December 2020 as we identified printing as our ‘missing piece’ in the Group. TPPP is a SAAS (software as a service) platform-based business that provides personalised print portals so that you no longer need to purchase your print from multiple sites or wait on a print manager to fulfil your print. We provide everything from business stationery to POS, through to signage, uniforms and every other printable item you can conceive! The portal is also available as a white-label offering, perfect for franchisors, marketing companies and printing companies.
Greener Mail
Greener Mail is our latest and most exciting brand, launched in July 2023. We set out to provide our services so much greener - but not a surface level, plant a couple of trees idea - instead, a genuinely and instantly beneficial, more sustainable set of services. We give our clients the power to create an instant impact - they can see how many kg of CO2 they balanced and how many sqm of endangered tropical habitat they have protected and restored.
The Flow Group Founders
Richard Standing
Managing Director
Helen Standing
Head of Finance & HR
Mick Taylor
Head of Warehousing
Bryan Standing
Director
Heads of Departments
Andrew Robinson
Head of Marketing and Sales
Dan Hough
Head of Technology
Buddy Cox
Head of Direct Mail & Production
Rita Kybaite
Head of Compliance
Team Members
Jacob Hazeldine
Gemma Taylor
Slater Barkham-Barnes
Tye Hewson
Jordan Mcdowell
Isaac Calvert
Julie Pearson
Beata Nowak
Alethea Maude
Tony Haigh
Accreditations, Awards & Sustainable Commitments
Flow Fulfilment is a multi-award-winning company. We are ISO9001, ISO14001 and ISO27001 compliant. In addition, we are an accredited member of the DMA (Data & Marketing Association), JICMAIL (Joint Industry Committee for Mail) and the IPIA (Independent Print Industries Association).
Our Green commitments and credentials include, Carbon Balanced Printer with the World Land Trust, SME Climate Hub commitment and Love Paper & Two Sides members.
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Customer Reviews
Flow Fulfilment is trusted by some of the UK’s smartest businesses. Why not join our continually expanding number of customers seeing a strong ROI with us.
